Privacy notice

We handle contact information, device details, identity documents and transaction records to operate accounts, satisfy anti-money-laundering duties and strengthen protection. This notice sits alongside the Terms of use and covers visitors and registered users in New Zealand.

Our lawful grounds may include delivering the contract, pursuing legitimate interests such as preventing fraud, and complying with legal duties. Storage periods depend on the type of record and applicable regulatory rules.

Where New Zealand law allows, you can ask to access, correct or remove your personal information. Email support through the address listed on the Contact page, using the subject Data rights and including your registered email address.

Cookies and related tools help maintain sessions, remember settings and measure usage. Blocking certain cookies through your browser could affect sign-in or preference functions. Please also review the Security pages.

Where information is transferred overseas, suitable safeguards are applied. Service providers for hosting, payments and transactional messages operate under agreements requiring appropriate security controls.

We may revise this notice, with the current online version taking precedence. Where allowed, continuing to use the service after an update indicates that you have been notified. Trading risk information is separate from your privacy rights.

Information we gather and its purpose

This can include your identity and contact information, IP address and activity logs, account settings, plus details submitted through forms or support requests. Certain information is needed to create an account and manage deposits or withdrawals.

We use this information to confirm account details, enable platform features, identify misuse, meet compliance responsibilities and provide service messages, including deposit updates and planned maintenance alerts.

Protection measures and available controls

We use reasonable technical and organisational safeguards, such as encryption during transmission, controlled access and optional two-step verification. Security is never absolute, so please notify us promptly about any suspicious activity.

Subject to your circumstances and New Zealand law, you may be able to view, amend, restrict or delete certain personal information, or object to particular uses after we confirm your identity.